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about Precision Garage Door in:
Ridgeland Area, MS
Precision Garage Door of Jackson, MShas received 45 reviews, averaging 4.91 Stars:
Ridgeland, MS
Ridgeland, MS
Prompt, courteous, efficient and professional service. Excellent customer service, good communication with customer.
- Joseph Byrd
Product:
Management: Chris Tucker - Assistant Manager
Ridgeland, MS
We chose this Company because of better reviews than other places. Townsend Rountree came and was very professional and friendly. If needed, we would definitely call him again.
- Ken Turner
Product:
Ridgeland, MS
Chris and his helper were very professional in dealing with me. They both had great personalities and a great work ethic. I would definitely tell all my friends in case they need new doors. Thank you for sending such great people to work with.
- Jack Mitchell
Product:
Management: Chris Tucker - Assistant Manager
Ridgeland, MS
Responded quickly. Did the job professionally and got the door working again. Efficient. Courteous.
- Lonnie Frei
Ridgeland, MS
Houston was great. Quick and professional service within quoted amount.
- Daniel Howell
Product:
Ridgeland, MS
Chris and his helper arrived on time. They were both professional and Chris explained everything he could do for me; gave me three options and set about performing the service. I was thrilled with the outcome and the warranty. The door has never worked so efficiently! Good job! Thanks!!!
- Sue Wood
Ridgeland, MS
Thank you for sending out Mr. Nelson Tillman and crew within just a few hours! We appreciate the excellent service and the full rehab of our door.
- Craig Stockmeier
Ridgeland, MS
Chris and Dustin did an amazing job fixing my garage door opener. They were very service oriented polite friendly funny and very informative about what was going on. The price they charge was reasonable and I will be using your services in the future. There is no doubt a new door and a new system in my future and you guys will be the ones doing it..
- Rachel Mckinney
Ridgeland, MS
Precision responded the same day to make and complete our roll up door repair, a repair analysis was done with a breakdown of the cost for total repair to include tax. Their people were knowledgeable, professional and courteous. David Putnam
- David Putnam
Ridgeland, MS
Ben arrived on time and provided professional and efficient service to our doors.
- Randy Dismuke
Ridgeland, MS
Amazing customer service. Tech was extremely efficient. Performed a check up when he completed the repair. Tech corrected another issue thatch Didn't even know existed. I also really appreciated getting an email with the tech's picture, rating, and reviews. This made me feel safer when choosing your company. Your prices are also unbelievably low for a Saturday repair. You have earned a customer for life.
- Melissa Hardin
Ridgeland, MS
Absolutely I would recommend you guys. You came within a short period of time, checked the door system and replaced the spring. The work was completed in about an hour or less. So easy to work with.
- Martha Bucciantini
Product:
Residential Technician: Kris Howard
Ridgeland, MS
Great and fast service.
- Ms kelly
Ridgeland, MS
Let me say this first: the only deficiency about PRECISION OVERHEAD GARAGE DOOR SERVICE is that on a scale of one star to five stars, PRECISION OVERHEAD GARAGE DOOR SERVICE is at least seven stars -- and their rating scale does not go that high... I have been using different garage door services off and on for almost 40 years, and until today, had thought I was a satisfied customer. But in short order that I really was not, until today. Today I learned what garage door service should be and what door service is with PRECISION. I learned that not just installing a new spring or two new springs and guessing the appropriate tightness-- but actually balancing the new springs and testing for balance is necessary to optimize the efficiency, effectiveness, and longevity of the garage door system. These very slight adjustments took seconds but the effect was immediately noticeable to even an extreme lay person! The PRECISION technician, PJ, did not have to make that adjustment and I had never seen another technician test/correct for balance -- I would have never known -- but he did because that seems to be PRECISION's business model: perform the best work and work keep customers for the long-haul. We know who we will call the next time we need garage door help: PRECISION! The way we found PRECISION was because our old standby of almost 25 years, could not help us for 48 hours... 48 hours... did a quick google search for an alternative, found PRECISION, called, and less than two hours, our door was fixed -- and worked better than before! It is also great to know that PRECISION guarantees same-day service even after hours and holidays. After my experience today, and garage doors never break when it's convenient, we will have great confidence in calling PRECISION to fix our door situation I have got to also show respect for the administrative staff too: very cheerful, very knowledgeable, very effective -- and when I am stressed, those are the attributes I need from my team. I have been particularly impressed too with PRECISION's use of technology: -- strong, interactive webpage; -- fully integrated contact management system; -- systems support in the field for job process and accounts receivable In all, very impressive business model which at least so far seems to be effective in creating and maintaining great customer experiences for what should be deep and long-term customer base Sure wish more companies learned from and adhered to PRECISION's business model; the world would be a better place!
- William Triplett
Product:
601-203-0330
601-203-0330601-882-9294
601-882-9294601-499-4356
601-499-4356601-882-9294
601-882-9294601-691-4576
601-691-4576601-499-4356
601-499-4356601-203-0330
601-203-0330601-691-4576
601-691-4576601-691-4576
601-691-4576License
Contractor License23956-SC
Called Precision Door Service Wed morning around 10AM and informed them that garage door had pulled loose and fell on both cars in the garage. We could not move our cars and were in a real mess. They informed me that Chris Tucker would be out at 1:30 that day. What great service. Kristen Miller worked with me and would send me a quote that Chris Tucker worked up on a new Garage Door package. Both Chris and Kristen really gave great customer service. Chris also had a tech that was good also. New doors will be installed Monday morning. Again great service by all.
- Ross Elliott