Garage Door Repair in Ridgeland, MS - Page 2

Tehitia Poston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris Tucker was my technician. He was on time and knowledgeable. He replaced my rollers and adjusted the garage door which has made a tremendous difference in its use. Wish I contacted them years before.

Lawrence Shannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris lubricated our garage door. Outstanding arrival time and outstanding service.

Rachel McKinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beat experience ever!!! Chris is amazing, professional, courteous and friendly. Came out in the storm to service a broken door!!! I always use PD and always will!!!!

Greg Oprel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service today! Chase was great! He was very knowledgeable and personable and helped me pick the right product. He's quick too. Thanks!

Yvonne Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Cameron Lepard patiently explained everything to me. He was punctual, respectful, and professional. My garage door is working smoothly!

Elizabeth Ericksen-Leonowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision is by far the best! My garage door was fixed in a short amount of time and for far less than I could have paid elsewhere. There was no push for upgrades or unnecessary items. The technician was extremely knowledgeable and friendly. I can now manually open my garage door one handed if I need to. That in itself is amazing!

David Haulman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a new belt-driven opener installed to replace my screw drive. Now, my garage door opens quietly, reliably, and fast. The technician who installed it was very professional. If you need a new garage door opener, you could not pick a better source.

Paula Ardelean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed by their prompt, professional response and timely scheduling. The tech did not "oversell" and made the repairs needed on the first visit with equipment on his truck. Great work!

Sara Barnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not have been more pleased with Precision Door! From the ladies answering the telephones, handling appointments, dealing with questions to the technician ( Chris Tucker) who were all so! I purchased a new garage door in 2018 and updated the very old motor in 2019. I highly recommend Precision Door and Chris!!

Hugh Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. The technician arrived on time and diagnosed the problem quickly.

Lem Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr Rountree was a courteous and professional technician. To make an appointment on his off day speaks volume of his commitment to his customers.

Linda Tilghman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was great seeing who was coming and when. He was fast and efficient. And he provided an answer to my question and in fact installed the rubber casing with no charge.

Ross Elliott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision Door Service Wed morning around 10AM and informed them that garage door had pulled loose and fell on both cars in the garage. We could not move our cars and were in a real mess. They informed me that Chris Tucker would be out at 1:30 that day. What great service. Kristen Miller worked with me and would send me a quote that Chris Tucker worked up on a new Garage Door package. Both Chris and Kristen really gave great customer service. Chris also had a tech that was good also. New doors will be installed Monday morning. Again great service by all.

Joseph Byrd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, courteous, efficient and professional service. Excellent customer service, good communication with customer.

Ken Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We chose this Company because of better reviews than other places. Townsend Rountree came and was very professional and friendly. If needed, we would definitely call him again.

Jack Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris and his helper were very professional in dealing with me. They both had great personalities and a great work ethic. I would definitely tell all my friends in case they need new doors. Thank you for sending such great people to work with.

Lonnie Frei

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Responded quickly. Did the job professionally and got the door working again. Efficient. Courteous.

Daniel Howell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Houston was great. Quick and professional service within quoted amount.

Sue Wood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris and his helper arrived on time. They were both professional and Chris explained everything he could do for me; gave me three options and set about performing the service. I was thrilled with the outcome and the warranty. The door has never worked so efficiently! Good job! Thanks!!!

Craig Stockmeier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for sending out Mr. Nelson Tillman and crew within just a few hours! We appreciate the excellent service and the full rehab of our door.

Rachel Mckinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris and Dustin did an amazing job fixing my garage door opener. They were very service oriented polite friendly funny and very informative about what was going on. The price they charge was reasonable and I will be using your services in the future. There is no doubt a new door and a new system in my future and you guys will be the ones doing it..

David Putnam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision responded the same day to make and complete our roll up door repair, a repair analysis was done with a breakdown of the cost for total repair to include tax. Their people were knowledgeable, professional and courteous. David Putnam

Randy Dismuke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ben arrived on time and provided professional and efficient service to our doors.

Melissa Hardin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing customer service. Tech was extremely efficient. Performed a check up when he completed the repair. Tech corrected another issue thatch Didn't even know existed. I also really appreciated getting an email with the tech's picture, rating, and reviews. This made me feel safer when choosing your company. Your prices are also unbelievably low for a Saturday repair. You have earned a customer for life.

Martha Bucciantini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Absolutely I would recommend you guys. You came within a short period of time, checked the door system and replaced the spring. The work was completed in about an hour or less. So easy to work with.

Ms kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great and fast service.

William Triplett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Let me say this first: the only deficiency about PRECISION OVERHEAD GARAGE DOOR SERVICE is that on a scale of one star to five stars, PRECISION OVERHEAD GARAGE DOOR SERVICE is at least seven stars -- and their rating scale does not go that high... I have been using different garage door services off and on for almost 40 years, and until today, had thought I was a satisfied customer. But in short order that I really was not, until today. Today I learned what garage door service should be and what door service is with PRECISION. I learned that not just installing a new spring or two new springs and guessing the appropriate tightness-- but actually balancing the new springs and testing for balance is necessary to optimize the efficiency, effectiveness, and longevity of the garage door system. These very slight adjustments took seconds but the effect was immediately noticeable to even an extreme lay person! The PRECISION technician, PJ, did not have to make that adjustment and I had never seen another technician test/correct for balance -- I would have never known -- but he did because that seems to be PRECISION's business model: perform the best work and work keep customers for the long-haul. We know who we will call the next time we need garage door help: PRECISION! The way we found PRECISION was because our old standby of almost 25 years, could not help us for 48 hours... 48 hours... did a quick google search for an alternative, found PRECISION, called, and less than two hours, our door was fixed -- and worked better than before! It is also great to know that PRECISION guarantees same-day service even after hours and holidays. After my experience today, and garage doors never break when it's convenient, we will have great confidence in calling PRECISION to fix our door situation I have got to also show respect for the administrative staff too: very cheerful, very knowledgeable, very effective -- and when I am stressed, those are the attributes I need from my team. I have been particularly impressed too with PRECISION's use of technology: -- strong, interactive webpage; -- fully integrated contact management system; -- systems support in the field for job process and accounts receivable In all, very impressive business model which at least so far seems to be effective in creating and maintaining great customer experiences for what should be deep and long-term customer base Sure wish more companies learned from and adhered to PRECISION's business model; the world would be a better place!