Garage Door Repair in Jackson - Page 23

Nick Strickland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service prompt and serviceman knowledgeable, worked through my problem fast. Will be my go to garage door company. Customer service way above what you expect from a service company.

Bobbie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank P j for an awesome job. I received fast and speedy service. He was very professional, and friendly. There were no surprise charges, everything was discussed up front. I would highly recommend P J and Percision Door Co.

William Triplett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Let me say this first: the only deficiency about PRECISION OVERHEAD GARAGE DOOR SERVICE is that on a scale of one star to five stars, PRECISION OVERHEAD GARAGE DOOR SERVICE is at least seven stars -- and their rating scale does not go that high... I have been using different garage door services off and on for almost 40 years, and until today, had thought I was a satisfied customer. But in short order that I really was not, until today. Today I learned what garage door service should be and what door service is with PRECISION. I learned that not just installing a new spring or two new springs and guessing the appropriate tightness-- but actually balancing the new springs and testing for balance is necessary to optimize the efficiency, effectiveness, and longevity of the garage door system. These very slight adjustments took seconds but the effect was immediately noticeable to even an extreme lay person! The PRECISION technician, PJ, did not have to make that adjustment and I had never seen another technician test/correct for balance -- I would have never known -- but he did because that seems to be PRECISION's business model: perform the best work and work keep customers for the long-haul. We know who we will call the next time we need garage door help: PRECISION! The way we found PRECISION was because our old standby of almost 25 years, could not help us for 48 hours... 48 hours... did a quick google search for an alternative, found PRECISION, called, and less than two hours, our door was fixed -- and worked better than before! It is also great to know that PRECISION guarantees same-day service even after hours and holidays. After my experience today, and garage doors never break when it's convenient, we will have great confidence in calling PRECISION to fix our door situation I have got to also show respect for the administrative staff too: very cheerful, very knowledgeable, very effective -- and when I am stressed, those are the attributes I need from my team. I have been particularly impressed too with PRECISION's use of technology: -- strong, interactive webpage; -- fully integrated contact management system; -- systems support in the field for job process and accounts receivable In all, very impressive business model which at least so far seems to be effective in creating and maintaining great customer experiences for what should be deep and long-term customer base Sure wish more companies learned from and adhered to PRECISION's business model; the world would be a better place!

Cole & jasmine Booker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

P.J. Did a wonderful job! He showed up right when he said he would. He was very polite and professional. He worked quickly and efficiently. He replaced my broken springs, cables and also the rollers. The door works very well. I will definitely recommend Precision Door to anyone! Thanks for a job well done!

Colon Cates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

PJ done an excellent job. He was very knowledgeable and professional while working on my garage door.

Glen Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We really enjoyed the professional service and commitment from Precision for our garage needs. We recommend this company for all your garage services.

Paul Farmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service! Called at 7:45pm Tuesday and received a call back in less than 30 minutes. Set up service appointment for Wednesday 8am. Service Tech had door repaired by 8:30am.