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about Precision Garage Door
Precision Garage Door of Jackson, MShas received 604 reviews, averaging 4.95 Stars:
Pearl, MS
Product:
Jackson, MS
I have to say I was more than just impressed. Our motor was flashing red and not opening the door. It was Wednesday before Thanksgiving. I called the company that installed our door a few years ago for service. The next available appointment was two weeks away. I told them I Would have to call someone else then. No problem was their response. So I continue to google for repairs and stumbled across Precision Door. I was told they could be out between 2 and 4 today. Imagine my surprise when 10 minutes later, Chris called and said “hey I’m free now if it’s okay to come on”. He was there within 45 minutes of my call to them and a new opener and system was installed within 30 minutes of that. A quick tutorial and we were back in business. I’ve trashed my business card for that other business and replaced it with Precision’s card. Thanks so much guys. It’s all about service and how you treat people, and you get that!
- Julie Smith
Service Provided:
Product:
Executive Leadership: Chris - Assistant Manager
Byram, MS
Great service
- Marcus White
Product:
Jackson, MS
Excellent service! I highly recommend them.
- Kira Cummings
Product:
Jackson, MS
The tech was early and quickly fixed the problem. Thanks for the response. We will definitely call you back for door work in the future.
- James Lander
Brandon, MS
Very fast response time. The tech did a thorough check of the door and showed me the immediate problems that needed attention. He also left the broken/replaced parts so I could explain to the rest of the family.
- Mary Maher
Product:
D'Lo, MS
The two service men from your company , were very thoura in trouble shooting the problem with my garage door. Chris made sure , that before they left , that my garage door was working properly. I give both service men a 10 on my list . Thank you Precision, for your great service.
- John Lamberson
Jackson, MS
Crew was very professional and timely.
- Sharron Armstrong
Service Provided:
Product:
Executive Leadership: Chris - Assistant Manager
Jackson, MS
I am giving these folks a 5-star rating. They came out on schedule and did not charge me for the visit after discussing the issue with me thoroughly. They were professional and courteous.
- Rebekah Staples
Raymond, MS
Technicians were very professional, pleasant and were very knowledgeable. They only took a few minutes to program 2 remote controls for my garage doors. My only drawback is that after paying for the visit, I did not receive a receipt of payment for my records.
- Terry Kilgore
Brandon, MS
Technician showed up when scheduled. Good communication via text re: appointment time, tech on the way, etc. Tech was knowledgeable and competent. He explained our alternatives and costs clearly and accurately. After installation he programmed our handheld and car remotes to operate both our new and current door openers. Very friendly and professional service. We would use them again.
- Bob Dowd
Service Provided:
Product:
Executive Leadership: Chris - Assistant Manager
Brandon, MS
We had an issue with the initial installation but we are very satisfied with how quick and courteous the company was to resolve the problem! There was a communication problem on the part of the technician. Without talking with me about handle placement, he installed 1 set of handles in the center of our double garage door. From pictures on the website and our invoice we expected 2 sets of handles (a set on each side). To correct the problem, the company replaced the door panel that already had handles in the center with a new panel. The new panel was at their expense and they followed up with excellent customer care!
- Jim Steil
Service Provided:
Product:
Executive Leadership: Chris - Assistant Manager
Brandon, MS
Very polite and completed the job very quickly. Even called to say he would be an hour earlier than expected. Most servicemen show up 30 minutes to an hour late. I was very impressed with his professionalism.
- Diane Dewberry
Brandon, MS
Kris Howard is always on time and polite, he treat people like a friend He goes above and beyond to get the job done. Thanks Kris for your hard work
- Daphne Brooks
Jackson, MS
Very professional and came on time.
- Fred Brister
Service Provided:
Product:
Executive Leadership: Chris - Assistant Manager
Jackson, MS
Kris was awesome and he made sure I was quoted on everything i've asked for. Very kind and honest.
- Chiquita Brown
Jackson, MS
Fast service on quote.
- Agnes Triplett
Jackson, MS
Yes, I looked at the ratings, knew about the good reputation, was impressed with availability. Best part was Chris who came out on a rainy night with flood warnings out on all the alerts. The garage door was at an odd angle and potentially dangerous to us humans. Chris was able to determine the cause, fix it, and work diligently so I could get my car out of the damaged area and able to use the car.
- Pat Hall
Brandon, MS
Thank you for your fast and courteous service to my call. Chris came out and took care of the problem and explained to me how all of the mechanisms work. That really meant a lot to me. Now I know what to look for if I ever have problems again. I will recommend Precision to all of my friends and neighbors who have garage doors or who need a garage door. Ya'll are the best.
- Gloria Traylor
Ridgeland, MS
Chris and his helper arrived on time. They were both professional and Chris explained everything he could do for me; gave me three options and set about performing the service. I was thrilled with the outcome and the warranty. The door has never worked so efficiently! Good job! Thanks!!!
- Sue Wood
Brandon, MS
I called the office and an appointment was set for the very next day. Chris came out and fixed the garage door with ease and professionalism. He was very efficient, qualified, and personable. I will definitely recommend Precision Overhead to everyone in the neighborhood. We have 47 units in our condo neighborhood and all have the same garage door. I got a business card from Nelson Tillman the last time he was servicing someone's door and referred to it when I needed service. Thank you for being there when I needed you!
- Gloria Traylor
Crystal Springs, MS
Lowell did a very good job on my garage door. He called regarding the time to expect him and was courteous and kind. I would highly recommend this service.
- Myrtle Gordon
Product:
Canton, MS
Awesome...my appointment was set between 12 & 2pm and the guys arrived ahead of schedule, explained all my options, and repaired my broken garage spring in a very short time. Very professional! I couldn't be more pleased. Thank you!
- Lavada Meeks
Product:
Ridgeland, MS
Thank you for sending out Mr. Nelson Tillman and crew within just a few hours! We appreciate the excellent service and the full rehab of our door.
- Craig Stockmeier
Madison, MS
I had my garage doors serviced today by Nelson at Precision Door for the first time. I would highly recommend this company. He was very professional and performed the job in a timely manner. This company believes in customer satisfaction.
- Carolyn Parker
Richland, MS
Called with an issue with my old garage door opener. Was set up with an appointment two hours later. Showed on time and and replaced my opener at warp speed. Would definitely recommend this company!!!!
- Ralph Kirby
Product:
Brandon, MS
Very fast and friendly service!
- John Carney
Product:
Brandon, MS
Very prompt and excellent service.
- Jerry Burt
Clinton, MS
This company made an impression on me the first time I called. So much so that I did not call anyone else. Their follow up is outstanding. Me. Tillman, the young man the came to take care of the repairs called early and let me know he would be here at 8:00 am and at 8:00 am on the dot the doorbell rang. He explained everything clearly and answered all of my questions. Everything works great and they are who I will call and recommend each and every time!
- James Peck
Product:
Byram, MS
Want to say how much I appreciate you sending Dusten. He was very quick and did a wonderful job. He was very much a gentleman and represented your company well.
- Cherry Wallace
License
Contractor License23956-SC
I needed emergency repair. The technician, Houston, was here within the hour. I only needed a repair but our opener is 15 years old so we really needed a new system. Houston gave me all my options. We were extremely pleased with his professionalism and customer service. A 5 star experience.
- Willis Horton